We have made navigating and ordering from KnobDepot.com very easy! The most common questions and answers have been placed here for your convienence. Checkout; Pick your shipping selection: Free shipping for orders over $50 per vendor in the Continental USA. $7.95 shipping for most orders under $50 per vendor and ALL "Samples" orders. Select the type of credit card you will be using.  At this point in your shopping experience with us, you are securely connected to our site.  This secure connection assures your privacy. Fill out the shipping and billing information forms. The billing information MUST be the address to where your bills are sent. The shipping information is where you want your order to go. REMEMBER- UPS will NOT deliver to PO Boxes. When finished with this page, check the information and hit the 'Continue' button. Entering your credit card; Type in your credit card number, no spaces or dashes and expiration date. You are connected with a safe and secure Internet connection.  Your information is secure. Click ‘Complete Your Purchase’.  WAIT after your click this button, it may take a moment or two to validate your credit card and return a screen notifying you that your order is complete. If you continue to receive error messages after you have made corrections and still can not complete your purchase and feel that there is no problem with the card, please contact us. We will assist you. After your purchase; You will receive an email to confirm your purchase. You can check back later and track your order! If you have any problems, please contact us.